Privacy Policy

This Privacy Policy describes how [Company Legal Name] (“we,” “us,” “our”) collects, uses, and shares personal information when you use CrewTrack (“Service”).

2) Information We Collect

• Account and profile: name, email, password hash, tenant/organization, role.

• Usage and device: app interactions, log data, IP address, browser, device info.

• Timekeeping data: clock‑in/out times, job codes, sites, geolocation (if you enable location features).

• Billing: subscription status and limited payment metadata (actual card details are processed by our payment processor).

• Support and communications: messages you send to us.

• Cookies and similar technologies for authentication, analytics, and preferences.

3) How We Use Information

• Provide, secure, and maintain the Service.

• Process timekeeping and exports.

• Manage subscriptions and billing.

• Monitor performance, troubleshoot, and improve features.

• Communicate with you about updates, security, and support.

• Comply with legal obligations and enforce our terms.

4) Legal Bases (EEA/UK users)

We process personal data based on: contract performance (providing the Service), legitimate interests (security, improvements, fraud prevention), consent (where required, e.g., certain cookies), and legal obligations.

5) How We Share Information

We share information with:

• Service providers processing data on our behalf (e.g., hosting, database, analytics, email, payments).

• Payment processor (e.g., Stripe) for subscription billing.

• Cloud/database platform (e.g., Supabase) to store and serve data.

• Map/geocoding and other integrations you enable.

• Authorities or third parties when required by law or to protect rights, safety, and security.

We do not sell personal data.

6) Data Retention

We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion as described below.

7) Your Rights

Subject to applicable law, you may have rights to access, correct, delete, or export your data, object to or restrict processing, and withdraw consent where processing is based on consent. Contact us to exercise these rights.

8) Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure.

9) International Transfers

We may transfer, store, and process information in countries other than where it was collected. We implement appropriate safeguards as required by law.

10) Children’s Privacy

The Service is not directed to children under 16, and we do not knowingly collect their personal information.

11) Your Choices

• Account settings let you manage certain preferences.

• You can disable location sharing on your device to stop location collection (location‑based features may not function).

• You can opt out of non‑essential emails via unsubscribe links.

12) Changes to this Policy

We may update this Policy. If changes are material, we will provide reasonable notice. Continued use after the effective date constitutes acceptance.

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